State Farm® Insurance Agent JoAnn Cuevas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charity Changes Everything
August 20, 2024
5
out of
5
rating by Charity Changes Everything
"Excellent help, let's see how the future goes with rate increases!"
Dennis Macklin
August 19, 2024
5
out of
5
rating by Dennis Macklin
"I've always enjoyed my time with State Farm through the JoAnn Cuevas office. Today, I had a minor problem with my autopay which was handled professionally and flawlessly by Alex. Customer Service is always excellent which is hard to find these days. Highly recommended."
Alex Cisneros
August 19, 2024
5
out of
5
rating by Alex Cisneros
"Ask for Cheyenne, she is extremely helpful and easy to talk to! Thank you!"
Sandy Fisbeck
July 12, 2024
5
out of
5
rating by Sandy Fisbeck
"Miss Cuevas provided me excellent customer service."
We responded:
"Thank you Sandy! We appreciate your kind words. "
Tanya Gomez
May 4, 2024
5
out of
5
rating by Tanya Gomez
"She’s the best she help me with my insurance and other things in general very professional and awesome customer service 🙏🙌💯👍"
We responded:
"Tanya, Thank you so much for taking the time to leave such a kind and positive review about your experience with our insurance services. We're thrilled to hear that we were able to assist you not only with your insurance needs but also with other general matters. Our team takes great pride in providing professional and top-notch customer service, so it's wonderful to know that you found our service to be awesome. We truly appreciate your kind words, and we'll continue to do our best to meet and exceed your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again."
Dale Shallenberger
April 29, 2024
5
out of
5
rating by Dale Shallenberger
"Always so easy to do business with this insurance office. Thank you for your help."
We responded:
"Thank you for taking the time to leave us a positive review! We're delighted to hear that doing business with our insurance office has been easy for you. We greatly appreciate your kind words and are here to assist you whenever you need help. Thank you for choosing our services!"
Christy Hites
April 8, 2024
5
out of
5
rating by Christy Hites
"Thank you so much Ashley for all of your help today. You have truly eased my mind. Moving cross-country is hard, it really makes a difference having someone who cares about your situation and does everything they can to help you. Thanks!"
We responded:
"You're very welcome! I'm glad Ashley could assist you and make your cross-country move a little easier. It's always our goal to provide caring and helpful support to everyone we assist. If you have any more questions or need further assistance in the future, feel free to reach out. Good luck with your move! JoAnn"
Larry Kouch
April 5, 2024
5
out of
5
rating by Larry Kouch
"Ashley Waite was wonderful in helping me with my Auto and Home insurance. I was just going in for a quick quote and it turned out to be worth it. She saved me some money."
We responded:
"Saving you money is a key aspect of our service, and we're delighted that Ashley was able to find the best options for you. We strive to provide the best value for our customers, and your satisfaction is a testament to our commitment."
Gary Bethel
April 3, 2024
5
out of
5
rating by Gary Bethel
"Sent an email to ashleyweight and she responded within minutes great customer service"
We responded:
"Thank you for the five-stars, Gary! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Rick Lee
March 1, 2024
5
out of
5
rating by Rick Lee
"Ashley Waite is very prompt and helpful. I am really glad to have her as my agent."
We responded:
"Thank you so much for taking the time to leave such a positive review of our service! We are thrilled to hear that Ashley was able to assist you and provide the help you needed."
Auretta Hubbard
March 1, 2024
5
out of
5
rating by Auretta Hubbard
"I really appreciated Ashley for taking the time to go over my quote and answer all of my many questions. She was so professional and pleasant to speak with. Thank you Ashley!!"
We responded:
"Thank you for the wonderful 5-star review! We're thrilled to hear that Ashley provided exceptional customer service and took the time to address all your questions. We are proud to have her on our team. Your kind words will be shared with Ashley, and she will be delighted to know that she made a positive impact. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! - JoAnn"
Justin Schnurstein
February 26, 2024
5
out of
5
rating by Justin Schnurstein
"Ashley was extremely helpful and helped correct a mistake that I made when I tried to do things myself. She was extremely knowledgeable and I am very glad I called in to get her help."
We responded:
"Justin, thank you for the positive review. Ashley is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
Jorge L Valladares
January 26, 2024
5
out of
5
rating by Jorge L Valladares
"the agent: Luis Lopez is an excellent agent, very professional... it's nice to deal with people like him. Thanks"
We responded:
"Jorge, we appreciate your kind feedback while working with Luis. Thanks for sharing! - JoAnn"
Barrett Doulder
December 12, 2023
5
out of
5
rating by Barrett Doulder
"Ashley was very friendly and also able to clearly communicate."
We responded:
"Thank you for the five stars, Barrett! We are glad to hear that Ashley was able to help you with your insurance needs."
Kyler Nielson
November 20, 2023
5
out of
5
rating by Kyler Nielson
"Luis Lopez is amazing to work with. He is always quick to get back with you if you need him, and it’s always so helpful."
We responded:
"Thanks for the kind words, Kyler! We’re happy to hear Luis was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Trevor K
October 12, 2023
5
out of
5
rating by Trevor K
"Agent Ashley Waite treated me very professionally and promptly and I have no complaints."
We responded:
"Trevor, thank you for sharing your experience with Ashley! Our office loves being your good neighbor."
Amy Roe
September 26, 2023
5
out of
5
rating by Amy Roe
"Luis Lopez is awesome. He’s always helpful and friendly. I always ask for him when I need help with my insurance needs. Thank you Luis!!"
We responded:
"Thank you for the wonderful review, Amy! Luis is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Sandy Phillips
September 13, 2023
4
out of
5
rating by Sandy Phillips
"I would like to say that Luis D Lopez was very helpful in answering any questions I had regarding my policies and that I will recomend him to my friend and family.."
We responded:
"Thank you for the wonderful review, Sandy! Ashley is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Aluna Perry
August 21, 2023
5
out of
5
rating by Aluna Perry
"Luis Lopez is amazing!!"
We responded:
"Aluna, thank you for the shoutout for Luis! We greatly appreciate you letting us be your good neighbor."
Bob McAuley
August 21, 2023
5
out of
5
rating by Bob McAuley
"Fast, friendly, and efficient."
We responded:
"Thank you for the five-stars, Bob! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Summer Jtreadway
August 20, 2023
5
out of
5
rating by Summer Jtreadway
"Everyone in this office is excellent and quick to provide needed information. They get the answers you need, especially Luis. He is very helpful and always returns calls and emails quickly!"
We responded:
"Summer, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Luis cares a lot about our customers."
Charles Robinson
July 14, 2023
5
out of
5
rating by Charles Robinson
"My interaction with Ashley Waite was a pleasant and professional to obtain a new policy with Start Farm in Las Vegas. I emailed Ashley three weeks before I relocated to obtain a quote for auto and renters insurance policy. She replied and was instrumental in asking for information needed to provide my quote. She emailed me with two (2) separate quotes: one for auto only, and second for a bundled (auto and renters). After relocating, I reached out to Ashley again to see what was needed to start the bundled policy. I provided her with the required information and she started the policy. I would give Ashley five (5) stars out of 5 for being available, replying to my emails and initiating the new policy. She exercised patience, provided knowledge of the industries: auto and renters and initiated my policy with a high level of professionalism. A new State Farm customer."
We responded:
"Thank you, Charles, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Ashley, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
jeanette taylor
July 11, 2023
5
out of
5
rating by jeanette taylor
"I cannot thank Ashley Waite enough for all of her help and understanding of my needs with my car insurance! I would highly recommend giving Ashley a call, she can help you too!"
We responded:
"Thank you for the five-stars, Jeanette! Ashley is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Caitlyn Walters
July 6, 2023
5
out of
5
rating by Caitlyn Walters
"Luis Lopez helped me transfer my existing insurance policy with ease. He was professional, efficient, and easy to contact. Overall a stress free and pleasant experience."
We responded:
"Caitlyn, thank you for taking the time out of your day to leave us a review! We love hearing about how Luis provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Derek Fischer
June 28, 2023
5
out of
5
rating by Derek Fischer
"Im very grateful that I deal with my auto insurance here. Ashley is so helpful and makes my life much easier with her knowledge and efficiency. I have brought vehicles from out of state, sold and bought vehicles here in Nevada and every situation Ive had has gone very smoothly and has been treated with attention to detail. Thank you!"
We responded:
"Hi, Derek! Thank you for the shoutout for Ashley! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"