
State Farm® Insurance Agent JoAnn Cuevas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ivan Gonzalez
May 22, 2025
"Muy buen servicio y muy profesionales y la señorita Nicole Jiménez es muy amable y se toma el tiempo para atenderte con profesionalismo y paciencia muy buena experiencia se las recomiendo"
Alexandria Belluomini
May 20, 2025
"Melanie Jimenez was absolutely wonderful when I had the pleasure of speaking with her over the phone a few weeks ago. She helped me save money by introducing me to the Drive Safe and Save Beacon Program. She took her time explaining in detail what the program was about and did not seem to mind my nor my husband’s endless questions. Melanie had a warm and kind tone and I’m pretty sure I could hear her smile over the phone during the course of our conversation. Thanks Melanie!"
"Thank you for sharing your positive experience, Alexandria! We're pleased our team could take the time to thoroughly explain coverage options and address all your questions. At our agency, we believe patient, clear communication is key to helping customers make informed decisions. We appreciate you recognizing this approach—it’s what we strive for with every interaction."
Hawaii Home Remodel
May 19, 2025
"Great Services! Response to customer questions very quickly. Thank you Cheyenne"
"Thank you so much for your feedback! I'm glad to know that Cheyenne was able to assist you promptly with your questions. We appreciate your trust in our services and are here for any future needs you may have!"
Julienna guzman
May 19, 2025
"Melanie is the best! Shes very helpful & just the sweetest human ! Definitely ask for her :)) ❤️❤️"
Kora
May 14, 2025
"I had a great experience working with Mel. She was professional and genuinely cared about helping me find the best coverage for my needs. Answered all my questions patiently. Highly recommend!!"
"Thank you, Kora, for sharing your experience! I'm glad to hear that Mel was able to assist you so effectively and provide the coverage you needed. Her professionalism and dedication to helping our customers are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime. Your recommendation means a lot to us!"
Faith Reynoso
May 13, 2025
"Just got insured today by Melanie. She helped me so much. She was thorough and explained everything in detail."
"Thank you, Faith, for sharing your experience! I'm glad to hear that Melanie was able to assist you thoroughly and provide detailed explanations. We're grateful to have her as part of our team. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Alejandro Oliveros
May 7, 2025
"Melanie Jiménez gracias por toda tu ayuda, es bueno sentirse confiable cuando personas como tú explican también las cosas, so muchísimas gracias por todo 10 de 10"
"¡Alejandro, muchas gracias por tu comentario! Nos alegra saber que Melanie pudo ayudarte y que te sientes confiado con nuestras explicaciones. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por confiar en nosotros!"
Paloma Benitez
May 5, 2025
"I got a new car and it was too much to add it onto my current insurance, Melanie was able to get me lower pricing on my new car and the other cars on the policy as well! She was super accommodating with my busy schedule and so so helpful. Definitely recommend!"
"Paloma, thanks for sharing your experience! I'm happy to hear that Melanie was able to assist you with finding a more affordable option for your new car and existing policy. It's wonderful that she could accommodate your busy schedule and provide the help you needed. If you have any more questions or need further assistance, feel free to reach out anytime."
Sara Rounaque
May 2, 2025
"Melanie Jiminez has been absolutely incredible and I can't express that enough! She has been so kind and so helpful in getting me switched over from Allstate to State Farm- she helped me and my mom save about $300 on our monthly payment. I can't begin to explain how much this is going to help us. On top of the savings, I feel so secure and assured in the kind of coverage we'll be receiving. She was quick, thorough, and incredibly knowledgeable and I am so grateful to know that she'll be there for all of our auto-insurance needs! Thank you Melanie!!"
"Thank you, Sara, for sharing your experience! I'm delighted to hear how Melanie's efforts made such a positive impact on your transition to State Farm. It's wonderful to know that the savings and coverage have brought you peace of mind. Rest assured, we're here for all your insurance needs. If you have any questions or need further assistance, don't hesitate to reach out!"
Edgar Amaya
May 2, 2025
"My call today with Melanie Jimenez was absolutely amazing in the aspect that it made my experience smooth & easy , I usually don’t like when I have to call places & deal with people over the phone but Melanie made me feel as if I was talking to someone in my family I don’t leave reviews but I have to leave one for State Farm for their Excellent customer service , Melanie definitely made me feel heard & understood thank you so much definitely recommending my family to get insured with Melanie from state farm"
"Thank you, Edgar, for sharing your experience! I'm glad to hear that Melanie made your call smooth and easy, and that you felt comfortable and understood. It's wonderful to know that her service left such a positive impression. We truly appreciate your recommendation and are here to assist with any future needs!"
Jacki Ralls
May 1, 2025
"Melanie has been super helpful in getting our insurance transferred from Nevada to Arizona."
"Thank you, Jacki, for sharing your experience! I'm glad to hear that Melanie was able to assist you with transferring your insurance from Nevada to Arizona. We're here to help with any other questions or needs you may have. Feel free to reach out anytime!"
Maria Jimenez
May 1, 2025
"Hola, tuve la oportunidad de vicitarlos la semana pasada y nos atendio Nicole Jimenez, nos ayudo a encontrar lo que andabamos buscando, resolvio todas nuestras dudas y fue muy amable con nosotros, quedamos satisfechos con nuestra poliza, Claro que recomiendo esta aseguranza."
"¡Hola Maria! Me alegra saber que Nicole pudo ayudarte a encontrar lo que necesitabas y que resolvió todas tus dudas. Estamos contentos de que estés satisfecha con tu póliza. Gracias por recomendarnos. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Elena Atlas
May 1, 2025
"I leased a new car and needed insurance on the spot to move forward with my transaction. I was referred to Melanie Jimenez at State Farm and was so grateful that I got her contact! She quoted me an amazingly low monthly rate that even the salespeople were shocked. Then after processing the order and doing her magic, she called me back to offer me an even lower rate! Thanks Melanie, you made the process so quick and so easy with such a super low rate, that I did not have to bother to call around for lower quotes."
"Thank you, Elena, for sharing your experience! I'm happy to hear that Melanie was able to assist you with such efficiency and offer you a fantastic rate. It's wonderful to know she made the process smooth and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Jerson
April 25, 2025
"Great experience with Melanie who helped me bundle and save. Hut hut hike!"
"Thank you, David, for sharing your positive experience! I'm happy to hear that Melanie was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Marianne Cook
April 23, 2025
"Y’all, I cannot say enough about this agency. I have had my policy less than a month when a car collided with me. The other driver had an expired tag and turns out no insurance. Melanie Jimenez has been the best to work with. She is kind and compassionate. She understood everything I was going through and listened to me vent, gave me some sound advice regarding the claims process and helped calm my fears. Not to mention the State Farm auto price was half of what Progressive was. I moved all my policies over to State Farm. Let me not forget to mention the claims department at State Farm was also been very kind and caring not just hurry up and let’s get this done. The process has been flawless. Thank you everyone!"
Aaron Price
April 18, 2025
"Melanie Jimenez is THE best agent hands down. She is great with following up, answering questions in a timely manner and always very professional. Such a great experience with her all the time."
Douglas Wenzek
April 11, 2025
"Natalia was a great help today with all my needs. She was nice and helpful with insurance questions I had. She Is awesome, I recommend her to all. Thanks"
"Thank you so much, Douglas, for sharing your experience! I'm happy to hear that Natalia was able to assist you with your insurance questions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
alex dzanakaridis
April 5, 2025
"I love this office and Joann’s team. Been with them since quarantine. Lately Natalia has been helping me out with any questions and provides me with great service."
"Thank you, Alex, for your kind words! I'm glad to hear that Natalia has been providing you with excellent service and addressing your questions. It's wonderful to have you with us since quarantine, and we're here to assist you with any future needs. Feel free to reach out anytime!"
milio
April 4, 2025
"Natalia was extremely kind, astonishingly quick and efficient; all while being patient and willing to explain. She helped me save money with a home and auto bundle!"
"Thank you, Milio, for sharing your experience! I'm happy to hear that Natalia was able to assist you with such kindness and efficiency. It's wonderful that she helped you save money with your bundle. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Danniel Pelaez
April 3, 2025
"Melanie was incredibly helpful! Went above and beyond to help me get everything processed smoothly with very good attention to detail."
"Thank you, Danniel, for sharing your experience! I'm happy to hear that Melanie was able to assist you effectively and ensure everything was processed smoothly. Her attention to detail is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Jomelyn Jandoc
April 1, 2025
"Melanie was absolutely wonderful and super helpful in regards to helping my father and I with our questions about our insurance. Very kind and very patient 10/10!"
Gary Abraham
March 31, 2025
"Agent "Cheyenne", year after year, provides the best & most accurate Insurance services & advice you could ever wish for!!' Thanks Cheyenne, and God Bless You, Customer Gary A. Henderson. Nevada."
Maria Leon
March 28, 2025
"Melanie was so patient!"
Christian Castro
March 25, 2025
"I found out Melanie Jimenez came over to this statefarm & i immediately had to transfer over & melanie has made the transition as smooth as possible , honestly she’s the reason i even have statefarm & the reason for me coming to this agent , she has always made my experience very enjoyable & i love how she is bilingual, it has helped my family be able to communicate with her & im just grateful me & my family ran into melanie she has truly changed our lives by explaining why life insurance is important & gave us a great quote & i hope she keeps on changing more people’s lives for the better thank you !"
Alfredo Carrera
March 25, 2025
"I am currently in the process of shopping for a new trailer insurance policy, and I spoke with Melanie Jimenez. She was extremely thorough in explaining my coverage options and providing a detailed quote. My experience was very welcoming, and thanks to her exceptional service, I have decided to switch to State Farm. Thank you, Melanie!"